COLE INSURANCE AGENCY
TERMS & CONDITIONS

Terms & Conditions

No Coverage Is Bound

Submission of information through this website, email, text message, online form, or any other electronic communication does not constitute binding, issuance, or modification of insurance coverage. Coverage cannot be bound, changed, altered, canceled, or confirmed without written confirmation from an authorized representative of Cole Insurance Agency and any required premium payment or underwriting approval.

Any insurance quote, estimate, premium indication, or coverage discussion provided is subject to carrier underwriting review, policy terms, conditions, exclusions, eligibility requirements, and final approval by the insurance carrier.

Accuracy of Information

You agree to provide accurate, complete, and current information when requesting quotes, submitting applications, or communicating with our agency. Incorrect, incomplete, or omitted information may affect eligibility, pricing, coverage availability, claims handling, or policy issuance.

Cole Insurance Agency is not responsible for coverage issues, rating changes, or claim denials resulting from inaccurate, incomplete, or delayed information provided by the applicant or insured.

No Professional or Legal Advice

Information provided on this website is for general informational purposes only and should not be interpreted as legal, tax, financial, or insurance coverage advice. Insurance needs vary by individual and business circumstances. Please contact our office to discuss your specific coverage needs.

Coverage Availability

Insurance products, coverages, discounts, and carrier availability may vary by state, underwriting eligibility, and carrier guidelines. Not all applicants will qualify for coverage or discounts.

Third-Party Carriers and Providers

Cole Insurance Agency is an independent insurance agency and may provide quotes through multiple insurance carriers and third-party providers. We are not responsible for carrier underwriting decisions, policy terms, claims decisions, payment processing systems, billing practices, or service interruptions provided by third parties.

Electronic Communications

By submitting your contact information, you consent to receive communications from Cole Insurance Agency regarding quotes, policies, renewals, billing matters, service requests, or other insurance-related communications by phone, email, or text message. Standard message and data rates may apply. Consent to receive text messages is not a condition of purchase.

Website Content Disclaimer

While we strive to keep information on this website accurate and up to date, we make no warranties or representations regarding the completeness, accuracy, or reliability of website content. Information may be changed or updated without notice.

Limitation of Liability

To the fullest extent permitted by law, Cole Insurance Agency shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of this website, reliance on website content, communication delays, technical interruptions, or inability to obtain insurance coverage.

Intellectual Property

All website content, logos, branding, graphics, text, and materials are the property of Cole Insurance Agency unless otherwise stated and may not be copied, reproduced, or distributed without written permission.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Oklahoma.

  • Effective Date: 6/24/2026

Please read these Terms and Conditions carefully before opting into the Cole Insurance Agency dba Cole Insurance Agency Claremore dba Legacy Insurance Group text messaging program. By opting in, you agree to be bound by these terms.

  1. Program Description & Types of Messages

By providing your mobile phone number and opting in, you authorize Cole Insurance Agency dba Cole Insurance Agency Claremore dba Legacy Insurance Group to send automated and manual text messages (SMS and MMS) through our agency management system. Messages may include, but are not limited to:

    • Policy quotes, updates, and renewal reminders.

    • Claim status updates, documentation requests, and scheduling.

    • Billing statements, payment alerts, and past-due notices.

    • Marketing or promotional offers regarding new coverage types or agency updates (only if explicit marketing consent was given).

  1. Message Frequency

Message frequency varies based on your interactions with our agency and your policy activity. You will receive messages only as necessary to service your accounts, respond to your inquiries, or provide requested quotes.

  1. Cost

Cole Insurance Agency dba Cole Insurance Agency Claremore dba Legacy Insurance Group does not charge a fee for our text messaging service. However, Message and Data Rates May Apply depending on your mobile carrier plan. Please check with your wireless provider for details on your text plan.

  1. Supported Carriers

The wireless carriers are not liable for delayed or undelivered messages. Our messaging service is available on all major U.S. mobile networks.

  1. How to Opt-Out (Unsubscribe)

You can cancel the SMS service at any time. To stop receiving text messages from us, reply “STOP” to any text message you receive from our number. * After texting STOP, we will send you a single text message to confirm that you have been unsubscribed.

    • Following this confirmation, you will no longer receive SMS messages from us for that specific campaign/number unless you choose to opt back in.

  1. How to Get Help or Support

If you are experiencing issues with our text messaging program or have questions, you can reply “HELP” to any message, or contact our customer support team directly at Cole Insurance Agency dba Cole Insurance Agency Claremore dba Legacy Insurance Group or via email at collin@legacyinsurance1.com

  1. Privacy Policy Alignment

Your privacy is of the utmost importance to us. We do not sell, rent, or lease your mobile data or opt-in information to third parties. Any information collected through our SMS program is handled strictly in accordance with our www.coleinsuranceok.com/privacy-policy

Cole Insurance Agency dba Cole Insurance Agency Claremore dba Legacy Insurance Group SMS Terms & Conditions

  • Effective Date: 6/24/2026

Please read these Terms and Conditions carefully before opting into the Cole Insurance Agency dba Cole Insurance Agency Claremore dba Legacy Insurance Group text messaging program. By opting in, you agree to be bound by these terms.

  1. Program Description & Types of Messages

By providing your mobile phone number and opting in, you authorize Cole Insurance Agency dba Cole Insurance Agency Claremore dba Legacy Insurance Group to send automated and manual text messages (SMS and MMS) through our agency management system. Messages may include, but are not limited to:

    • Policy quotes, updates, and renewal reminders.

    • Claim status updates, documentation requests, and scheduling.

    • Billing statements, payment alerts, and past-due notices.

    • Marketing or promotional offers regarding new coverage types or agency updates (only if explicit marketing consent was given).

  1. Message Frequency

Message frequency varies based on your interactions with our agency and your policy activity. You will receive messages only as necessary to service your accounts, respond to your inquiries, or provide requested quotes.

  1. Cost

Cole Insurance Agency dba Cole Insurance Agency Claremore dba Legacy Insurance Group does not charge a fee for our text messaging service. However, Message and Data Rates May Apply depending on your mobile carrier plan. Please check with your wireless provider for details on your text plan.

  1. Supported Carriers

The wireless carriers are not liable for delayed or undelivered messages. Our messaging service is available on all major U.S. mobile networks.

  1. How to Opt-Out (Unsubscribe)

You can cancel the SMS service at any time. To stop receiving text messages from us, reply “STOP” to any text message you receive from our number. * After texting STOP, we will send you a single text message to confirm that you have been unsubscribed.

    • Following this confirmation, you will no longer receive SMS messages from us for that specific campaign/number unless you choose to opt back in.

  1. How to Get Help or Support

If you are experiencing issues with our text messaging program or have questions, you can reply “HELP” to any message, or contact our customer support team directly at Cole Insurance Agency dba Cole Insurance Agency Claremore dba Legacy Insurance Group or via email at collin@legacyinsurance1.com

  1. Privacy Policy Alignment

Your privacy is of the utmost importance to us. We do not sell, rent, or lease your mobile data or opt-in information to third parties. Any information collected through our SMS program is handled strictly in accordance with our www.coleinsuranceok.com/privacy-policy

Contact Information

If you have questions regarding these Terms & Conditions, please contact:

Cole Insurance Agency
A Division of Legacy Insurance Group LLC
Phone: 918-266-3133
Email: ccole@legacyinsurance1.com